Complementary Solution Partners

Genesys provides all in one Omnichannel Contact Center and Communication platform which combines real-time contextual journeys, world-class intelligent routing and digital transformation. Bank customers can engage in the channel that best suits their preferences through personalized interactions across IVR, video conferencing, live chat, email, web, voice, social media (Facebook, Twitter), SMS and chatbot. Genesys is the leader in Gartner Magic Quadrant 2018 for Contact Center Infrastructure, and a leader in Forrester Wave for Cloud Contact Centers. They offer both cloud and on-premise contact center platforms.

Vasco which is now OneSpan will be complementing iMAL Internet and Mobile Banking offering with advanced digital authentication technologies allowing financial institutions to provide their customers with strong authentication and secure online accessibility to personal accounts and other financial transactions performed throughout the Internet. With the DIGIPASS technology, banks are able to authenticate their customers and mitigate risks stemming from phishing scams, hacking, trojans and man-in-the-middle (MITM) attacks. Secure online services will boost customer trust and will enable financial institutions to build an enduring competitive advantage.

Founded in 1988 in Germany, DocuWare offers state-of-the-art Document Management Systems (IDMS) solutions for professional enterprise content management that will enable Path Solutions’ clients to manage, monitor and search their documents electronically in an optimized and efficient way. Regardless of the document source or format, it can be processed automatically. This means that both paper and electronic documents such as correspondences, records, e-mails, MS Office, spool files and many others can be stored, shared and managed from a centralized document pool. Additional records management features ensure that access to documents and their contents is secure, controlled, and logged at all times.

Software Group is a global technology company specialized in digitalization. The company offers Mobile Wallet to enable banks implement a complete, scalable, and future-proof mobile wallet and contactless mobile payments. Using the Mobile Wallet, end customers can store and move money P2P, C2B or G2C using any mobile device, and banks can provide valuable converged financial services, including bill payments, airtime purchase, merchant services, special offers, and more. It also provides Agency Banking Solution catering for the underserved and unbanked communities.

Thomson Reuters ONESOURCE’s best-in-class indirect tax solution’s integration with our Sharia-compliant iMAL Islamic Core Banking Platform provides banks and financial institutions in the GCC with the tools to deliver innovative and frictionless financial services in an automated manner and achieve seamless VAT management and compliance supported by globally-trusted tax content.

Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company’s strength – delivering data, news and analytics through innovative technology, quickly and accurately – is at the core of the Bloomberg Terminal. Bloomberg’s enterprise solutions build on the company’s core strength: Leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. 

Refinitiv gives financial institutions an opportunity to monitor and update their understanding of the foreign exchange market, currency rates, and security prices in real-time. Path Solutions’ iMAL*LiveFinancialMarkets        middleware application will connect iMAL applications to the Refinitiv Market Data System in a bank or investment company. The iMAL*LiveFinancialMarkets is an integrated back-office system that manages the data transfer of currency exchange rates, security prices, and foreign exchange deals from Refinitiv Market Data System to the iMAL applications.

Established in 1983, S2M is one of the leading players in developing and implementing payment solutions. The partnership with S2M will allow optimum flexibility to our clients by providing them with various independent and integrated modules under the SELECT system for both acquirers and issuers banks. It also enables them to process a variety of financial transactions and authorizations originated from POSs, ATMs, Internet, and branches. The SELECT System is compliant with the most adopted payment standards such as ISO 8583 & EMV, and certified by the most prestigious organizations such as VISA, MasterCard and American Express. S2M is present in more than 50 countries with more than 180 customers who trust its solutions, products and services.

Signotec is a specialist in the field of capturing handwritten electronic signatures and offers signature pads for mobile devices. All pads are characterized by essential unique features, such as high-quality sensors, an unsurpassed variety of interfaces, terminal server capability and much more. The extensive range of self-developed software solutions also impresses with its special know-how in the field of biometric signature processing of digital signatures. The software is innovative, versatile and easy to understand and the hardware is robust, high-quality and design-related with a real eye-catcher.

Founded in 1991 in the U.S., Apliman Technologies is a leading telecommunications solutions provider offering an unlimited set of value added services and customer care solutions that greatly enriches mobile operators and service providers’ portfolios. Its unique service delivery platform serves as a one stop-shop for all operators operational needs. As result of the partnership agreement with Apliman, iMAL Mobile Banking new offering will utilize Apliman’s SMS and USSD gateways for providing mobile banking channels through SMS and USSD. The partnership will also enable Path Solutions to offer Apliman’s phone banking services including Call Center and IVR which enhance customer relationship management.

Established in 2001, IrisGuard is a leading provider of customer-focused IT Banking and Homeland Security iris comprehensive solutions focused on managing human identity requirements. In addition to the its patented iBank Suite® identity applications, IrisGuard manufactures the world’s most accurate Iris Recognition camera system, the IrisGuard IG-AD100®, which is deployed in all five continents and acquires pristine images under challenging light conditions.
The partnership with IrisGuard targets a common goal by both firms to provide innovative and advanced iris biometric technology in customer security authentication to Islamic financial institutions.

With over 18 million users globally, Hootsuite is the most widely used platform for managing social media. Hootsuite’s tailoring digital expertise in the financial sector equips financial institutions with a solution designed specifically for them. Hootsuite empowers digital teams to build brand awareness, delight customers, engage with communities, and drive real business value whilst remaining compliant.

The company is the global leader in cloud-based product and pricing solutions for banks worldwide, enabling banks to create and deploy innovative products and propositions to respond to market challenges and opportunities within a fully-compliant framework. Zafin’s Product, Pricing, Billing and Offer Management Solution has a proven capability to grow revenue, increase efficiency and deliver compelling customer experiences.


With advanced sharing, mathematical modelling, simulation, and presentation tools, Value Xd is an ideal platform for the new digital age, for remote analytics creation and presentation. It is a data aggregator interfaced with Bloomberg and International Monetary Fund, and an innovative analytics tool with live simulation capabilities for in-depth presentations, allowing the creation of models in actual mathematical language and contains a library of ready models and dashboards for immediate application. Value Xd was selected as one of Top 33 UK rising stars in 2019, ranked 14th out of 50 in the South West Innovation Rankings and shortlisted for the Sustainable Tech Award in 2020.